PUMP RETURNS

Pump returns form

Please fill out the form below to request a product return:

* Mandatory field

Customer details
Contact name*
Company name*
Email*
Phone*
Address for pump return:
Pump information
Pump:*
- Pump V4
- iCO discontinued pump
- PCB
V4 pump serial number
V4 pump production date
DD slash MM slash YYYY
V4 pump electronics board serial number (enter N/A if none)
iCO discontinued pump serial number
iCO discontinued pump production date
DD slash MM slash YYYY
iCO discontinued pump – Pump control valve included (obligatory)
- Yes
PCB serial number (enter N/A if none)
Reason for return*
Please provide detailed information
Images (please provide a few)*
Drop files here or

Max. file size: 256 MB.
Upload video (optional)
Drop files here or

Max. file size: 256 MB.
Has the pump been repaired by iCO?*
- Yes
- No
Terms and agreement
- iCO discontinued pump must be returned together with the control valve.
- Pumps without the serial number label will be considered out of warranty.
- Pumps with different serial number labels on the chassis and front cover will be considered out of warranty.
- Please note that iCO is not responsible for covering the shipping cost of your returns.
- The servicing time is up to 15 working days.
- Please make sure your return is packed securely to prevent any further damage.
Agreement*
I confirm that the information provided above is accurate and complete to the best of my knowledge. By submitting this form, I agree to the terms and conditions of this agreement.
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